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STRATA CS - Communiucation Server - Administrative Tools

Overview   Features  Specifications   CS Brochure

 

Administrator
The Administrator console enables you to configure and monitor your Strata CS system. Use the Administrator to manage trunks, extensions and users, create and modify auto attendant menus, and perform other administrative tasks. You can install the Administrator on a Windows 2000, 98, ME, or Windows NT network PC, including the server PC.

Device Monitor
The Device Monitor lets you see the current activity and status of each trunk and station on the server. From the Device Monitor, you can also start and stop the server. The Device Monitor is
installed automatically when you install the Administrator on the server computer. The information is also available in the Device Monitor view of the Administrator.

Remote Maintenance
The Strata CS comes with two optional remote maintenance software; Symantec pcANYWHERE32 and CoSession. Remote maintenace is a valuable tool to troubleshoot andsupport remote Strata CS Servers when maintenance requirements exceed the capabilities of theStrata CS Administrator.

Symantec pcANYWHERE32 is shipped standard with all Strata CS Servers. The software is packaged together with the Strata CS materials and requires no additional charges for licensing and usage.

CoSession Remote can be installed from the Strata CS CD-ROM autorun. Some licensing and usage fees may apply for CoSession users. For instructions on setting up and using CoSession, consult CoSession online Help.

These remote maintenance applications allow you to edit the Windows registry, reboot the server, run the Windows NT performance monitor and view the Windows NT event log. Note that the Strata CS Administrator program can be run remotely with or without remote maintenance applications. Both the host computer and the target computer must have remote maintenance software installed to establish connections. Remote maintenance applications do not need to be installed for phone service.

Robbed Bit T1 Experimenter
The Strata CS Robbed Bit T1 Experimenter is a troubleshooting utility that lets you configure a Robbed Bit T1 line to match your carrier's specifications, and make test calls until the line is operating properly. For easier troubleshooting, use the Robbed Bit T1 Experimenter before you install the Strata CS Server, so you can test calls without involving the whole Strata CS system. You can also run the Robbed Bit T1 Experimenter after the server is installed without any negative effect.


  Administrative Tools
  Call Center Capabilities
  Client Desktop Application
  IVR Applications
  Server Models
    Strata CS Telephones
  TAPI Service Provider
  VoIP Gateway

  Strata CS FactSheet

 
 

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