The Telecommunication Service Priority Service Provider allows any TAPI-compatible applications on a networked computer to access your telephone lines via Strata CS. Users who install the TAPI Service Provider on their computers can place calls using contact managers such as Microsoft Outlook, Symantec Act!, or Goldmine. The TAPI Service Provider runs in the background and enables the contact manager or other application to use Strata CS. You can install the TAPI Service Provider with or without the Strata CS Client on any Windows 2000, 98, ME, or Windows NT computer.
Contact Manager Assistant
The Strata CS Contact Manager Assistant tightly integrates with Microsoft Outlook or Goldmine so you can receive screen-pop notification when Outlook or Goldmine contacts call you. The Symantec Act! contact manager enables you to receive screen-pops without installing the Contact Manager Assistant.
Overview