Integrated voice processing circuit card supporting 4 to 32 ports with Unified
Messaging and Fax Server options
The Stratagy iES32 provides most of the same features and functions as the Stratagy Enterprise Server, including many advanced and optional applications. Stratagy iES32 integrates voice, fax, and e-mail message management features on a
compact circuit card that installs exclusively into the Toshiba Strata CTX business telephone system. Stratagy iES32 supports four to 32 ports. These capabilities enable Stratagy iES32 to deliver enterprise-level voice processing solutions with plug-
and-play simplicity.
Stratagy iES32 Features and Benefits
Stratagy CTX Soft keys One of the most popular features of the Stratagy ES system, Strata CTX soft key control lets you efficiently and easily navigate
mailbox menus by viewing them at a glance. Your Strata CTX digital telephone Liquid Crystal Display (LCD) visually shows Stratagy mailbox menu options. You can access each menu option by simply pressing the corresponding soft key. Once
you’ve selected an option, the LCD displays the next set of feature-usage options. The LCD feature display helps employees get the most out of sophisticated system features and minimizes training time.
Unified Messaging
With Unified Messaging, you can conveniently retrieve and send voice, fax, and e-mail messages from within your e-mail client inbox screen. You can even retrieve Stratagy voice and fax messages via the Internet from any e-mail
service that supports SMTP and POP3 protocols. Unified Messaging gives you the power to consolidate all types of communications and manage more messages in less time. Play voice messages through your PC speakers or through your handset for
privacy. Display and print a fax on your screen. Forward voice or fax messages as WAV or TIF files to any e-mail address. And much more. You can also easily manage voice, fax and e-mail messages via telephone – a must for employees
without computer access.
Fax Server
The Fax Server feature stores inbound faxes in your mailbox and allows them to be printed, forwarded, or displayed on your PC screen. As a result, you’ll open up a world of
unprecedented communication opportunities. Fax On Demand and Fax Back enable users to receive brochures, price lists or other printed information from the Stratagy system. Ideal for traveling employees, Fax Mail lets the user transmit faxes left
in their mailbox to a portable computer fax device or hotel fax machine for printing. Fax Broadcast lets you instantly transmit any fax document to multiple recipients. You can even add voice comments to a fax.
Call Routing
When a caller enters the specific extension or department they want, the call is automatically routed. Callers can easily find a person’s extension by using the company directory feature. If an extension is unanswered or busy, the call can
be automatically routed to another extension or an operator. If all called extensions are unavailable, callers can hold, hang up, or leave a message. The system also detects fax tones and transfers those calls to a fax machine. Automated routing
enables your staff to focus on tasks other than directing calls.
Automated Attendant
This feature answers incoming calls, enabling employees to focus on their main job responsibilities. Automated Attendant streamlines
operational efficiency by allowing callers to route their own calls and leave messages without receptionist assistance. The caller simply enters the mailbox number of the person they’re calling, and the call is handled based on that
person’s specific mailbox configurations – from dialing another extension to screening the call to executing an IVR application. These capabilities make your telephone system work harder for you.
Telephone
Answering
When an employee is unavailable or busy, Stratagy can take messages. Each employee can record up to seven personal greetings for his/her mailbox, with specific greetings scheduled to play at various times of the day. This
ensures that callers hear accurate information 24 hours a day, 7 days a week. When extensions are busy or do not answer, Stratagy automatically plays the appropriate greeting. The caller is offered the choice of leaving a message, calling another
extension, holding, or being transferred to an operator for assistance.
Voice Messaging
Stratagy ES users can manage voice messages with ease. You have total control over your messaging by simply pressing specific
telephone keys. The Stratagy system saves time by letting you replay, skip forward or backward within a message, delete, pause, control playback speed and volume, play messages in order of priority, and much more. You can also share
information by forwarding a message to other Stratagy users, and attach your own voice comments. You can even customize they way you’re notified of messages, from receiving a pager alert to indicating urgent status. Plus,
you’ll maximize efficiency by creating folders for different types of messages.
Call Recording
During a call, you can record the conversation into your voice mailbox using the Toshiba Strata CTX business telephone
system. This feature is ideal for keeping a record of important phone calls for future reference, and for capturing detailed information you may need to assure accuracy in correspondence, reports, etc. Starting and stopping a recording is as easy as
pressing one key. Convenient pause and restart features enable you to review details of the conversation at your own pace.
STRATA
ES Overview