High Volume Call Processing Made Easy
Processing incoming calls with speed and efficiency is mission-critical
for businesses with high call volumes. The CTX Attendant Console delivers
the optimum solution, simplifying the complex process of answering and transferring
calls for multiple lines on the Strata DK424i system.
Answer And Route Each Call Appropriately & Quickly
The CTX Attendant Console displays Caller Identification and Dialed Number
Identification Service, so your operator will know who is calling, for
whom, and where to transfer each call. This capability is a must for efficiently
routing calls to your facility's different departments.
Advanced Features Maximize Operator Efficiency
The CTX Attendant Console operates as a Windows application on your PC,
providing advanced, easy-to-use features that enable your operator to
accurately process calls quickly:
Advanced Communication Features Maximize Your Productivity
Answer Button with Answer Priority and Queuing
Emergency Call Priority
Programmable Buttons allow one-touch operation of the features you use
most
Automatic Day/Night Mode Switching
Message Center/Voice Mail Transfer
Call Waiting Count
Loop Hold Display With Timer
Internal Name/Extension Directory
Outgoing Speed Dial Directory
Busy Lamp Field enables your operator to see station status at a glance
Color-coded indicators simplify monitoring of various status conditions
All CTX Attendant Console functions can be accessed either from the keyboard or by clicking screen buttons or icons, with headset or handset operation - the choice is yours! Plus, Toshiba's Strata DK424i system seamlessly integrates up to four consoles, automatically distributing the load of incoming calls.
CTX
Attendant Console
